I was unable to obtain a Resplendent Hero because I did not log in to the game during the Hero's distribution period.

If you did not log in to the game during a Resplendent Hero's distribution period, then you cannot obtain that Resplendent Hero.

If an issue prevented you from logging in and obtaining a Resplendent Hero during their distribution period, please contact Customer Support via the Inquiries form. Select Feh Pass for your topic, then inform us of the name of the Resplendent Hero you could not obtain.