【Updated: 】
If you are unable to access Feh Pass benefits, please attempt to restore your Feh Pass subscription by tapping the Restore Feh Pass or Complete Subscription buttons in the in-game Shop.
If that does not resolve the issue, please check that the email address associated with your device's store matches the email address on the receipt for your Feh Pass subscription, which was sent from the store on which you subscribed to Feh Pass. The email addresses must match to access Feh Pass benefits.
If the above does not resolve your issue, please contact Customer Support via the Inquiries form at the bottom of the page.