Bonuses can be received from your Present List. Please make sure to check your Present List.
Customization Support Packs and limited-time products sold in the shop, etc., may include a Combat Manual or Hero as a bonus.
Please refer to the product description for details about bonus contents.
If bonuses do not appear in your Present List even after you've checked, please contact Customer Support via the Inquiries form at the bottom of the page.
Note: Please provide us with the following information when you contact Customer Support in order to make sure the process goes smoothly.
・ What was not resolved after following steps in the FAQ
・ Purchase date and time
・ Name of product purchased
・ Number of times it was purchased