Troubleshooting
- I did not receive the Hero I purchased. What should I do?
- Why aren't the bonuses from the item(s) that I purchased from the Shop appearing?
- I can't summon a Focus Hero of my choice after summoning 40 times or more during a summoning event. What should I do?
- [Android] I added funds to my Google Play balance but it didn't appear to increase. Why?
- My summoning session isn't loading properly. What should I do?
- [iOS] I received a charge for a purchase I have no memory of making.