Troubleshooting
- I did not receive the Hero I purchased. What should I do?
- My Tier and Lift from the previous season in Aether Raids hasn't carried over to the next season.
- I can't summon a Focus Hero of my choice after summoning 40 times or more during a summoning event. What should I do?
- Why aren't the bonuses from the item(s) that I purchased from the Shop appearing?
- The game won't stop downloading or loading. What should I do?
- An alert message displayed urging me to change my Aether Raids defense team. What should I do?